Privacy Notice
We offer you a center for reporting data breaches and cyber events or vulnerabilities relating to C&G Logistics Solutions LTD at info@cgls.co.il. This email should be used solely for this purpose and not for any other purpose. As soon as we receive notice of such incident or a suspicion thereof, we will investigate the information and if we confirm that a verifiable data breach has occurred, we will act in accordance with this privacy policy and our internal procedures.
Introduction
We at C&G Logistics Solutions LTD (“we,” “our,” or “us”) respect your privacy.
This policy, therefore, describes how we collect, process and hold your personal data if and when you visit our (i) website, (ii) use our services made available through our web-platform, and/or (iii) use our mobile application (“App”), or if you otherwise provide us with personal data. (the services offered through our Website and/or Web-platform and/or our App are also referred to herein as the “Services“).
We are headquartered in Israel.
We offer a cloud-based SaaS logistics and resources optimization platform that utilizes various modules to assist our clients with optimizing, streamlining and automating their scheduling, planning and forecasting operations within a single, easy-to-use unique platform that delivers high functionality that maximizes efficiency at minimum cost.
The Services are offered exclusively to enterprise clients from various verticals, including logistics, healthcare, industrial players, etc. We utilize proprietary algorithms to instantly visualize and optimize operational processes and map the client path to increasing productivity. Our algorithms are not used to render automated decision making only recommendations for human decision making, primarily for resources optimization.
We serve as the data controller of your personal data, if and when you use our Website, and as the data processor of your personal data, if and when you use our Web-platform and/or our App.
We value your privacy and your rights as a data subject.
We do not appoint an EU representative and do not maintain a privacy representative in the European Union.
This Policy affects your legal rights and obligations, so please read it carefully.
Personal Data that We Collect
When you browse through our Website, subscribe to our newsletter, log-in to our Web-platform and/or App (with or without a username and password), or otherwise use any of our Services, we may collect, process or store your personal data including, without limitation and where applicable, your personal data.
Depending on your specific use of the Services, personal data that we collect, process or store may include either one of the following or a combination of them: your personal name, phone or business number, personal or business mobile number, personal or business physical address, personal or business email address, IP address, device information, browsing history, your reported service availability, your GPS location when permitted to use the App, your login activity.
If you are the end user which received any part of the Services from our clients through their use of our Web-platform and/or the App, depending on the type of service you receive from them (logistics, healthcare, etc.), in addition to the above, we may also collect, process and/or store the required service or operational data related thereto, as well as certain administrative information related thereto.
If and when we offer the opportunity to purchase a service through our Website, Web-platform or App and you choose to utilize such option, we may process your payment by using third party payment providers, and may collect personal data such as billing information, transaction details, IP address, device and browser information used for payment.
Personal data, however, does not include information that has been irreversibly anonymized or aggregated so that it can no longer identify you.
All personal data that you provide to us must be true, complete and accurate.
Data that We Automatically Collect
When you visit our Website and/or Web-platform and/or App, we, or third parties on our behalf, may automatically collect and store information about your device and your activities. This information could include: device unique ID number, technical information about your device such as type of device, web browser or operating system, preferences and settings such as time zone and language, and statistical data about your browsing actions and patterns.
We collect this information by using cookies in accordance with our Cookie Policy described below and we use the information we collect to improve our Services and for analytical and research purposes.
Marketing Communications
If and when you approached us or registered through our Website and requested that we contact you and/or provide you with information, we may contact you and may send you marketing communications, which may include newsletters, surveys and information about new products and services.
You can choose to no longer receive marketing communications by contacting us at info@cgls.co.il or clicking unsubscribe from such email.
If you unsubscribe, it may take up to 5 business days for your preferences to take effect.
Why Do We Process Personal Data
We will use your personal data in order to comply with our contractual obligations, to supply to you and/or to your end-users the Services, including to contact you with any information relating to the performance of the Services, in accordance with any requests you make, and to deal with any requests, questions, comments or complaints you have.
We may also use your personal data for our legitimate interests, including dealing with customer service requests, enforcing agreements, for regulatory and legal purposes, for audit purposes and to contact you about changes to this Policy.
Sharing Personal Data
We will never sell, rent or trade your personal data.
We will share your personal data with third parties solely for the provision of the Services and solely as permitted in this Policy.
We may share personal data with our employees, service providers, subcontractors and agents, including hosting providers, IT service providers, analytics providers, email communication providers, auditors and legal advisors.
Under certain circumstances we may be required to disclose personal data under applicable laws or regulations.
We may also share your personal data in connection with mergers, acquisitions, restructuring or sale of assets.
Cross-border Transfer of Personal Data
We may transfer personal data outside Israel to service providers and partners as required for the provision of the Services.
We will take appropriate steps to ensure protection of personal data in accordance with applicable laws and implement appropriate safeguards.
Notifications and Updates
We may send registered users welcoming emails, verification emails, and service-related notifications.
We may also send updates or communications regarding Services, features or account activity, subject to applicable consent requirements.
Security
We process personal data in a manner that ensures appropriate security, including protection against unauthorized access, loss or destruction, using appropriate technical and organizational measures.
However, no system can be completely secure, and we cannot guarantee absolute security of personal data.
Links
Our Website and/or Web-platform and/or App may contain links to other websites. We are not responsible for the privacy practices of such websites.
Retention
If you register with us, we shall retain your personal data until you close your account or until the Services are completed and up to 180 days thereafter. Certain categories of data may be retained for shorter periods.
If you receive marketing communications, we shall retain your personal data until you opt-out.
If you have otherwise used our Services or contacted us, we shall retain your personal data for at least six (6) months following completion of such interaction.
General
If any provision of this Policy is held to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.
The Services are intended only for individuals over the age of 18. If we become aware that we have collected data from an individual under 16, we will delete such data.
This Policy shall be governed by the laws of the State of Israel.
We may change this Policy from time to time. Continued use of the Services constitutes acceptance of such changes.
Cookies
A cookie is a small text file containing a unique identification number transferred to your device.
We use cookies so that we can recognize you when you return and personalize your experience. We may also use cookies for analytics, security and marketing purposes.
You may disable cookies in your browser settings, but some functionality may not operate properly.
We may use third-party cookies, including Google Analytics, to analyze usage patterns and improve Services.
Legal Basis (EEA/GDPR where applicable)
If you reside within the EEA, processing of personal data shall be based on:
Your Rights
You have the right to request access, correction, deletion, restriction, objection and data portability of your personal data.
To exercise your rights, please contact us at info@cgls.co.il.
Requests will be handled in accordance with applicable law.
Contact
For any questions regarding this Privacy Policy: